Customer support
Existing customer? Need help with a feature, a bug, or your account? This is the place. We respond within one business day on every plan.
Email support@showcue.io →
Sales & pricing
Evaluating ShowCue, need a demo, want a custom Enterprise quote, or migrating from another platform? Talk to sales.
Email sales@showcue.io →
Security & privacy
Report a vulnerability, request our security questionnaire response, or ask about GDPR / data residency.
Email security@showcue.io →
Press & partnerships
Writing about ShowCue, building an integration, or interested in a partnership? Drop us a line.
Email hello@showcue.io →
Response time
| Plan | Response time | Channels |
|---|---|---|
| Starter / Pro | ≤ 1 business day | |
| Business | ≤ 4 business hours | Email + shared Slack |
| Enterprise | ≤ 1 business hour | Email + Slack + phone |
Severe production issues (down site, billing errors, data loss) get same-day attention on every plan — email support@showcue.io with URGENT in the subject.
Self-serve resources
FAQ
Pricing, features, security, integrations — most questions answered here in one page.
Browse the FAQ →
API docs
REST API reference for the Business plan integration access — endpoints, scopes, rate limits.
Read the API docs →